Shipping policy

🧺 Shipping Policy – Soulify

🕒 Order Processing All orders are processed within 1 to 3 business days after payment confirmation.

Orders placed during weekends or holidays will be processed on the next business day.

🚚 Estimated Delivery Times Our delivery times vary depending on the country and the carrier. A moderate timeframe is required, which may vary depending on your location and country.

💰 Shipping Costs The shipping cost is automatically calculated at checkout based on weight, destination, and selected method.

In some cases, we offer free shipping on purchases over $100 USD, or during active promotions that specify free shipping.

📦 Order Tracking Once your order has been shipped, you will receive an email with your tracking number and a link to track the package in real time.

🏠 Delivery Address Please make sure to enter a correct and complete address when placing your order.

We are not responsible for undelivered orders due to address errors.

If a package is returned due to an incorrect address, the reshipping cost will be charged to the customer.

📬 Order Status and Receipt All products are carefully packed to avoid damage during shipping.

If you receive a damaged package or one with signs of tampering, do not accept it and contact us immediately at the email or phone number listed in the Contact section.

For information about returns, size exchanges, or defective items, please refer to our Returns and Exchanges Policy.